Privacy Policy
Last updated: August 2026
Plain-language summary: we use your details to inspect your roof, quote it, and do the work. We do not sell your information, and we only share it with your insurance carrier, our suppliers, or the services that run this site when your job requires it.
Who we are
Bannister Roofing is a residential and commercial roofing contractor based in Rome, Georgia, serving Northwest Georgia and Northeast Alabama. This policy explains what we do with the information you give us through this website, by phone, or by text.
Information we collect
When you submit the free-inspection form, we collect what you enter: your name, phone number, email address, ZIP code, the service you need, a preferred date, and any message you add.
When you call or text us, we keep a record of the conversation and the number you contacted us from so we can follow up on your roof.
During an inspection or a job we take photographs and measurements of your roof, and we may note your address and property details. We do not collect payment card information through this website.
How we use your information
We use it to inspect your roof, prepare your written estimate, schedule and perform the work, order materials, and stay in touch about start dates and weather delays.
If your job is an insurance claim, we use your information and our roof photos to document the damage for your carrier and to meet your adjuster on site.
We do not sell your personal information, and we do not use it for unrelated marketing.
Calls and text messages
By giving us your phone number you agree that we may call or text you about your inspection, estimate, and job. Message frequency varies, message and data rates may apply, and you can stop texts at any time by replying STOP.
We do not send automated marketing blasts, and we do not share your number with third-party marketers.
Photos of completed work
We may use photographs of a finished roof in our portfolio, on this website, or on our Facebook page. These photos show the roof and the building, never your name or address. If you would rather we not use photos of your property, tell us and we will leave them out.
Who we share information with
We share only what is necessary, and only with parties involved in your job: your insurance carrier or adjuster when you are filing a claim, material suppliers when we place your order, and the service providers that run this website and our email. Those providers handle your information under their own privacy terms. We may also disclose information when the law requires it.
Cookies and analytics
This website may use cookies or basic analytics to see how visitors use the pages so we can improve them. You can block or delete cookies in your browser settings; the site still works without them.
Data security
We take reasonable steps to protect what you share with us. No transmission over the internet is completely secure, so we cannot guarantee absolute security.
How long we keep it
We keep job records, estimates, and roof photos for as long as we may need them to honor a workmanship warranty or to meet tax and insurance record requirements. Inquiries that never became jobs are kept only as long as they are useful to follow up.
Your rights
You may ask us what information we hold about you, ask us to correct it, or ask us to delete it. We will honor the request unless we are required to keep the record for warranty, insurance, or legal reasons. Contact us using the details below.
Children
This website is not directed to children, and we do not knowingly collect information from anyone under 13.
Contact us
Questions about this policy? Reach us at info@bannisterroofingga.com or 706-346-8761, or write to Bannister Roofing, Rome, Georgia.
Changes to this policy
We may update this policy from time to time. Updates are posted on this page with a revised "Last updated" date.